Must-Ask Questions When Considering New Restaurant Technology

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Questions you should ask restaurant technology vendors, even if you’re not technical

There’s a myriad of new technology solutions, from restaurant iPad menus to reservation systems, point-of-sale solutions and pretty much anything else attempting to improve front or back-of-house restaurant operations. And many of these new technologies can greatly increase your sales, improve the customer experience or make your operations more efficient. But evaluating technology solutions for your restaurant can be downright intimidating, especially if you’re not a tech guru or IT professional. And yet there’s certainly important considerations you need to be aware of with any new restaurant tech product you’re evaluating, whether software or hardware, cloud-based or on-site. So here’s a brief guide to help you out with important questions to ask so you’ll be prepared. Read more

Why Restaurants Use Digital Menus

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Technology is changing the way restaurants operate. From online reservations to mobile apps for ordering and payment, customer interactions with restaurants occur more frequently with the click of the button. The movement towards tech-driven service has had its highest level of adoption in the quick service and fast casual restaurant segment. But full service restaurants are increasingly open to new technology that gives guests more choice and information. One new feature restaurants are using to engage guests and rethink the traditional dining experience is tablet-based digital menus. But what benefits do restaurants find in digital menus? Read more

Why Restaurant Analytics Are Important

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Food and restaurant tech has surged over the past few years, with consumers becoming the no. 1 adapters to apps like delivery databases Grubhub or Seamless. Now, big chain store behemoths, Starbucks and McDonald’s are creating their own services, launching apps that customers can use to pre-order and pay for items before entering the store.

But for restaurants looking to utilize technology to help bolster business and increase customer loyalty, the focus is on analytics and understanding customer behavior over just simplifying procedure. Read more