Running a restaurant is hard work. You have to plan meals, stock inventory, maintain supplies and licensure, manage staffing issues, and, oh yeah, cook amazing food. With all this craziness going on every single day, it’s not surprising that your restaurant might be forgetting to do something, even something incredibly important. If you look around your restaurant and notice any of the following things happening, you’ll need to switch your focus. Fast. Here are ten signs that your customer service is a total disaster.

Read more