Using Technology to Improve Wait Staff Training
Training your wait staff on your beverage menu can be difficult. With frequent turnover among servers, new wines, beers, spirits and cocktails to learn and so much else to do, we hear frequently that staff training if one of biggest challenges for restaurant owners and managers. Most of your staff already has smartphones and tablets, or at the very least, access to the internet. So why not have your servers brush up on their knowledge away from the restaurant using their own devices?
Uncorkd digital menus make it easier to train wait staff on wine and other beverages. Servers can use their own iPads or borrow them from the restaurant to study up on all your drinks, reading tasting notes, understanding producer information and learning food and wine pairings. Many of our customers allow staff to take an iPad home for the night to study up on the menu, which can be very helpful when new beverages are added.
Beyond the iPads, Uncorkd provides a web-based version of the menu, complete with pictures and tasting notes. Staff can access the beverage menu online from their computers or smartphones, to read up on things as well. With access to the internet everywhere, there’s no excuse for servers to not be up to date on your latest menu changes.
If you’re focused on ensuring your staff is knowledgeable and well-trained, and all successful restaurants are, then Uncorkd can better educate your staff (and your customers) on your beverage selections. Cheers!
- Uncorkd Adds New Vendor Purchasing, Tracking and Reporting Functionality - February 13, 2018
- Uncorkd Adds New Inventory Management Functionality with POS Integration - July 24, 2017
- How Many Red or White Wines Should You Have on Your List - May 3, 2016
